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Engineer Senior

  • Job Family: IFT > Engineering​/Dev
  • Type: Full time
  • Date Posted:
  • Anticipated End Date:
  • Reference: JR113762





Engineer Senior

Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of the following PulsePoint location. 740 W. Peachtree St NW, Atlanta, GA 30308

Hours: Monday to Friday, 8:00 am to 5:00 pm

The Engineer Senior will act as the Subject Matter Expert for Siebel CRM systems. Act as IT system point of contact for Siebel Sales and Marketing systems during the Annual Enrollment Period.

How you will make an impact:

•    Act as primary IT contact for Siebel CRM systems, interfacing daily with business for operational and project work. 
•    Conduct functional/high-level design (HLD) and technical design/low-level design (LLD) documents for changes to Siebel CRM systems. 
•    Coordinate with IT teams to plan and execute system road maps, system upgrades, system maintenance, and monthly change deployments. 
•    Analyze existing configuration applets, views, screens, business components and business objects. 
•    Create and modify PL/SQL stored procedures and shell scripting. 
•    Create EIM jobs for data load in Siebel & create IFB files for EIM jobs. 
•    Validate application functionality and performance for existing benchmarks. 
•    Define and design required configuration changes to Siebel objects such as business objects, business components, Integration objects, and web/REST services. 
•    Configure business objects, applets, views, screens, link, joins, business component user properties. 
•    Create and track service requests with Oracle for identified product issues. 
•    Perform test plan preparation and unit and system testing. 
•    Work with QA group to resolve identified defects. 
•    Work closely with data architecture on data modeling. 
•    Analyze existing configuration, repository, integration objects, current customization and map to new product features. 
•    Partner with business, architecture, and infrastructure teams and oversee all service levels to ensure business area satisfaction. 
•    Design comprehensive technical solutions based on business requirements and defined technology standards; work with architecture to update technology direction and strategy. 
•    Coordinate with IT teams to plan and execute system road maps, system upgrades, system maintenance, and monthly change deployments. 

[Ref 345440]

Minimum Requirements:

Bachelor’s degree in Computer Science, Electronics Engineering, or a related field. Five (5) years of experience in a related occupation. 

Additional Requirements:

Five (5) years with each of the following must include: 
•    Siebel 8.1.x; Siebel Innovation Packs on upgrades, administration, and maintenance including development, configuration, and integration with other systems.
•    Defining business process using the configuration of applets, views, screens, business components, and business objects.
•    Siebel eAI - Integration Workflows, Integration Objects, Siebel Adapters, Web Services, Data Transformation Engine, VBC, DTD, XSD, COM interfaces.
•    Siebel integration with CTI solution using GPlus Voice adapter and Siebel Communications drivers or Genesys Workspace Desktop Edition (WDE) using Avaya Voice solution. 
•    Must have 3 years of experience with all of the following: Development of business processes using Siebel Innovation Pack 2017 and higher versions including application interface and Siebel application.
•    Agile delivery using JIRA and confluence tools. 
•    Must have two (2) years of experience in Siebel upgrade project full life cycle implementation.


Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.

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