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LTSS Provider Auditor

  • Job Family: PND > Provider Relationship Account Mgmt
  • Type: Full time
  • Date Posted:
  • Anticipated End Date:
  • Reference: JR114710





Location:  Indianapolis, IN

Hours: M – F

Travel: Field Based Role (25% - 50% in state travel)

Position Overview:

The LTSS Provider Auditor is a part of the LTSS PR team, supporting quality in service delivery. The LTSS Provider Auditor is responsible for quality oversight and ensuring LTSS Providers are in compliance with federal state laws, and internal policies related to LTSS/HCBS service delivery.

How You Will Make an Impact:

  • Leads day-to-day activities related to LTSS provider performance and compliance monitoring, ensuring adherence to contractual and federal requirements specific to HCBS providers.

  • Operates as the Subject Matter Expert as it pertains to LTSS provider compliance requirements and oversight and LTSS Benefits.

  • Working in alignment with the LTSS PR Rep, conducts audits and onsite reviews supporting contractual requirements.

  • Reviews policies and procedures to support contractual compliance for provider programs.

  • Conducts provider meetings to discuss audit findings and review action plans to ensure providers can come into compliance with health plan expectations, contractual and federal requirements.

  • Selects providers to be reviewed based on historical results of other reviews with providers, network management input and dollar volume of provider

  • Schedules review with provider, analyzes data to select claims to be reviewed, conducts review using medical charts, medical notes, itemized bills and provider contracts

  • Conducts exit interview with provider management team by presenting preliminary review results

  • Verifies dollar amount on claim is correct in claims system and writes report of the findings of the review and requests payments for any overpayments

  • Identifies aberrant patterns of billing and detects potential abuse

  • Participates in developing and/or reviewing department policies and procedures

  • Works on task forces and committees

Required Qualifications:

  • Requires either a BA/BS degree, medical coding certification and a minimum of 2 years’ relevant work experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

  • Experience coordinating projects preferred

  • Provider Quality oversight experience preferred

  • Experience with MS Office, particularly PowerPoint and Excel

  • Strong Medicaid LTSS experience

  • Knowledge of state and federal requirements impacting LTSS providers, including but not limited to Person Centered Planning, HCBS Settings Rule, Electronic Visit Verification.

  • Experience with home health, personal care, hospice, nursing facilities, and/or assisted living providers preferred


Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.

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