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UX Sr Designer, Heathcare Digital Products

  • Job Family: BSP > Business Support
  • Type: Full time
  • Date Posted:
  • Anticipated End Date:
  • Reference: JR115060


  • Louisiana, Metairie
  • New York, Middletown
  • Virginia, Richmond
  • Ohio, Mason
  • Wisconsin, Waukesha
  • North Carolina, Cary
  • Maryland, Hanover
  • Kentucky, Louisville
  • Tennessee, Nashville
  • Massachusetts, Woburn
  • Virginia, Norfolk



JD Sr UX Designer – Healthcare Digital Products

Location: Employee must live within 50 miles of an Elevance Health location.

Carelon's Product Platforms and Strategy team is looking to hire a Sr UX Designer. As part of our team, this high-performing individual contributor will lead user experience design for our suite of products and applications. Your pivotal role involves shaping digital experiences that impact the lives of millions of patients and healthcare professionals. Apply user-centered design methods to create best-in-class user experiences by translating user needs, business objectives, and technology capabilities. This position will work in a hybrid way from any US Elevance Health corporate location.

How you will make an impact :

  • Lead the end-to-end UX design process, including research and ideation to prototyping and testing.
  • Collaborate with cross-functional teams including product managers, engineers, and other designers to create product requirements and deliver best-in-class user experiences.
  • Conduct user research, analyze user feedback, and iterate on designs to continuously improve usability and user satisfaction.
  • Create wireframes, prototypes, and design specifications to effectively communicate design concepts and interactions.
  • Create journey maps, user personas, user workflows to communicate the ideal experience for existing or potential users.
  • Stay up to date with industry trends and best practices in UX design, and advocate for innovative solutions that push the boundaries of healthcare technology.
  • Mentor and provide guidance to junior UX designers.

Minimum Requirements:

  • BA/BS in a design discipline and minimum of 10 years’ experience, including minimum of 5 years working in a consumer facing design capacity; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Master’s or PhD preferred.
  • Agile certification strongly preferred.
  • A strong digital portfolio showcasing relevant design processes and outcomes.
  • A combination of education and experience, which would provide an equivalent background will be considered.
  • Proficiency in design tools such as: Axure RP, Figma, or similar.
  • Experience conducting user research, usability testing, and application of insights to inform design decisions.
  • Excellent communication skills and ability to articulate design rationale to stakeholders of all levels.
  • Passion for healthcare and a deep understanding of the unique challenges and opportunities in the industry.
  • Can support both Windows and Mac workstations.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $108,240 to $194,832

Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.


Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.

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