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Community Engagement Navigator

  • Job Family: Customer Care
  • Type: Full time
  • Date Posted:
  • Req #: JR12069

Location:

  • Washington, Washington
  • Washington, Vancouver

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Description

Build the Possibilities. Make an extraordinary impact.

Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. Beacon Health Options is a proud member of the Elevance Health (formerly Anthem, Inc.) family of companies. 

How you will make an impact:

As Community Engagement Navigator you will be responsible for engaging with members to remove barriers to Social Determinants of Health (SDOH) and acting as the communication liaison between the company and referral sources. This is an exciting opportunity to impact youth and family populations in a positive way under a new program in Washington. Successful candidates will be eager to participate in building a new team and starting something new.

This is a field position that will combine remote and on-site work in a variety of healthcare settings. Candidates must be located in one of the counties listed in this job posting.

Primary duties may include, but are not limited to:

  • Engage with members who have been identified as possessing significant SDOH barriers.
  • Work with the member to establish goals and next steps for addressing SDOH. Support member in selecting provider or programs most appropriate for supporting their needs.
  • Interface with HCM to ensure that the individualized plan is aligned with existing or needed case management efforts.
  • Act as a liaison between referral sources and the health plan.

Minimum Requirements:

  • BA/BS degree in Public Health, Social Work, Rehabilitation Counseling or related field;
  • A minimum of 2 years experience with marketing, job development, job placement or social work;
  • Or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Experience working with youth and family population in behavioral health/ social work settings strongly preferred
  • Candidates located in Klickitat, Skamania or Clark Counties in Washington are strongly preferred
  • Knowledge of Voc Rehab preferred.
  • Travel may be required.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealthinc.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.

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