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Mgr II Systems Suprt & Prgrms (US)

  • Job Family: Business Support
  • Type: Full time
  • Date Posted:
  • Req #: JR23000

Location:

  • FL, Tampa
  • VA, Norfolk

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Description

This position will lead the team responsible for building a data governance program around our Sales tools as well as building a best in class Reporting & Analytics organization, providing insights about the operations we support. The position, with direct reports, will drive strategies around data governance and improvements to our data, utilizing the reporting suite that the team has. Responsible for using intelligence, operational management skills and judgment to anticipate problems and to provide solutions that exceed the demands of the customers operational expectations and business needs.

Primary duties may include, but are not limited to:

  • Manages the day-to-day configuration activities of the Business Solutions area of Health Plan Services.

  • Analyzes business requirements and objectives towards determining the optimal configuration of the requirements used to support health plan operations.

  • Coordinates and directs all configuration-related activities to meet project deadlines.

  • Ensures that service levels meet agreed upon standards with business owners.

  • Conducts gap analysis discovery between business requirements and system functionality.

  •  Present findings based on data being managed as well as make recommendations with a focused mindset on improving its data quality.

  • Acts as the business subject-matter expert to other implementation initiatives, including conversion, and interface development.

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

  • Requires a BA/BS in Business Administration, Information Science, Computer Science, or Industrial Engineering and minimum of 7 years technical and/or systems experience; or any combination of education and experience, which would provide an equivalent background.

Preferred skills or Qualifications:

  • MS preferred


Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealthinc.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.

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