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FHPS Operations Internship


  • IN, Indianapolis
  • OH, Cincinnati
  • NY, Latham
  • VA, Roanoke
  • GA, Atlanta
  • ME, South Portland



A FHPS Operations Intern will be responsible for supporting the FHPS Operations Team in a remote work environment.  This role will conduct assessments of current processes and procedures to identify process improvement and recommend solutions for corrective actions.  This position will collaborate with business partners to create a seamless experience for our customers and resolve potential issues. 

Federal Health Products and Services (FHPS) is a trusted team who cares for our 1.6 million federal employees, retirees, and their families. We have a distinguished history of delivering the highest-quality service to federal employees .

How you will make an impact:

  • Working with the operations team to identify approaches that align with the FHPS service and claims strategy to identify members with health inequities and develop interventions.

  • Working with project resources to design and build the supporting infrastructure needed to launch the identified project initiative.

  • Detailing business requirements, processing, and program design, assessing training and communication needs, developing materials, engaging with supporting resources to determine task ownership, and building the needed infrastructure to support a successful implementation

  • Opportunity to do innovative work that means more to you and those we serve

  • Create greater care for our members, greater value for our customers, and greater health for our communities

Functions OR examples of projects for this role: 

  • Process Improvement

  • Strong investigational skills

  • Flexible and agility

Minimum Requirements:

  • Ability to work 40 hours per week for the duration of the Summer 2023 internship

  • Actively pursuing a degree in business or related field at an accredited university during internship

  • Ability to work during business hours (7:30 am to 5:30 pm)

Preferred Skills, Capabilities and Experiences:

  • Comfortable in a fast-paced environment and a quick learner

  • Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, etc.)

  • Excellent Communication skills, both written and oral

  • Excellent Problem-solving, Analytical, and Organizational skills

  • Excellent Public Speaking and Presentation skills

  • A composed individual able to multi-task, navigating multiple computer applications and working efficiently

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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