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Account Manager II

  • Job Family: Sales Support
  • Type: Full time
  • Date Posted:
  • Req #: JR27619


  • Georgia, Georgia



Account Manager II

Location: Must reside in GA; Atlanta GA preferred.

The Account Manager is primarily responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services, based on business size and scope. 
Responsible for managing and coordinating account service activities as the primary customer contact for retention of local group business.

Typical group size is 100-999 eligible or enrolled subscribers.

Primary duties may include but are not limited to:
Achieves retention and growth targets through advanced execution of sales process; cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities; acts as a consultative collaborative partner with brokers, consultants and key decision makers; develops strategic business plans to address broker/client needs; conducts broker/agency education on pertinent topics; primary customer contact, coordinating with internal partners to meet and exceed client expectations, and driving opportunities for additional growth and product sales.

Defines and oversees the execution of account management and retention strategy for a defined book of accounts. Identifies opportunities for penetration sales.

Supports pursuit of new business opportunities either directly with a broker/consultant or potential client or through a team approach with field office sales staff.

Responsible for growing Specialty Business within existing accounts.

Provides support for field sales staff with RFP (Request for Proposal) responses proposals client presentations and underwriting coordination on new business sales opportunities.

Develops business relationships with brokers consultants and key decision makers in order to meet or exceed new and renewal sales targets.

Manages the annual renewal process for accounts including underwriting negotiation preparation of renewal analysis and client presentations.

Coordinates and controls new business implementation activities.

Works directly with Sales Account Representatives / Account Service Representatives to assure that all aspects of account service run smoothly.
Ability to learn and have a solid understanding of the industry and products at the local, state and federal level; continuously updates knowledge in a rapidly changing environment. 

With limited supervision and guidance, provides a consultative sales approach to Large Groups (100+), which is in line with client and company objectives.



Requires a BA/BS and a minimum of 2 years of experience in account management or sales; or any combination of education and experience which would provide an equivalent background.
Sales license required.

Insurance experience required.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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