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Director, Innovation Operations


  • Georgia, Georgia
  • California, California



Build the Possibilities. Make an extraordinary impact. 

As Director, Innovation Operations, you’ll report to the Chief of Staff, Innovation, and help shape the team’s portfolio and direction by owning planning, budgeting, process improvement, and reporting, directly influencing the success of solutions and services that are transforming healthcare. You will work cross-functionally across Innovation, engaging with most programs and projects to gather, inform, track, and refine their strategies, roadmaps, resources, and outcomes to ensure their success.

How you will make an impact:

This is an execution-focused role for someone who is skilled in driving implementation, and managing priorities, projects, and stakeholders to deliver solutions on time and within budget. Key to your success will be grit, the ability to navigate the complexities of a large organization, and a relentless drive to see solutions scale across the enterprise. You will be looked to as a trusted partner and problem solver, determinedly helping all stakeholders overcome obstacles and guiding solutions forward.

Primary duties may include, but are not limited to: 

•    Own critical Innovation operations functions including planning, budgeting, reporting, and process improvement, partnering with initiative leaders to scale high-value, technology-enabled solutions, and services from MVP through deployment at scale.
•    Program responsibilities such as executive reporting, project communications, issue tracking, facilitating project meetings, managing deliverables, and ensuring the resolution of escalated issues.
•    Develop and coordinate presentations and materials for executive management meetings, internal and external speaking engagements, and meetings.
•    Develops, monitors, and tracks metrics (OKRs) supporting budget and spending, including financial plans and business cases.
•    Identifies, tracks, and reports on areas for increased efficiency, and identifies, validates, recommends, and implements solutions to address them.
•    Helping manage team performance against team strategy and goals. Adept at managing timelines and presenting and communicating progress to executive teams.
•    Establish and maintain collaborative relationships to drive results.
•    Prioritize and execute multiple major projects/programs with broad scope and strategic business impact with minimal oversight.
•    Work collaboratively across a matrixed, cross-functional structure, and collaborate with a high-performance team.
•    Track outcomes and manage activities and program performance in accordance with budget and strategic direction. 

Minimum Requirements:
•    Requires a BA/BS degree in a related field, MBA or equivalent preferred; 10 years of experience in solution strategy, digital product management, and development of digital software products; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:
•    Relentless focus on execution. Strong record of planning, organizing, tracking, reporting, and presenting high-value technology-enabled solutions from seed to scale.
•    Excellent communication with an eye for detail, an ear for important items, and a focus on the concise and accurate delivery of key messages across emails, spreadsheets, presentations, meetings, and reports. 
•    Strategic mindset and the ability to see and act within the bigger picture while connecting dots and finding opportunities for collaboration.
•    Skillful at building consensus and making thoughtful, data-driven recommendations for project/program prioritization, solution design, issue management, risk identification, and mitigation
•    Excellent business judgment and a practical, common-sense approach to getting things done
•    Masterful cross-functional communication to ensure all technical and non-technical stakeholders can collaborate effectively and stay engaged throughout the lifecycle of a project
•    A “radar” for identifying when you or a struggling project needs additional guidance from leadership and being able to escalate it appropriately.
•    Ability to insightfully examine the status quo, analyze opportunities for improvement, creatively generate solutions, and demonstrate the grit to realize the change.

For candidates working in person or remotely in the below location, the salary range for this specific position is $164,928 to $247,392 

Locations:  San Francisco, California

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.  The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. 

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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