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Trans/Delivery Lead


  • Florida, Miami Lakes
  • Florida, Pembroke Pines
  • Florida, Miami Gardens
  • Florida, Miami



The Transportation/Delivery Lead is Responsible for an effective and service-driven operation to provide our members with a compelling transportation experience. Reporting and analyzing transportation trip data for implementation of new strategies is also a core function of the role.  

Duties include, but are not limited to:

  • performs visual inspection vehicles; Performs regularly scheduled maintenance on all equipment to ensure it is kept in proper working order; Cleans vehicles inside and outside; Handles light emergency maintenance such as flat tire change; Performs general responsibilities at all locations.  
  • Responds immediately to accident providing immediate relief to drivers as needed.
  • Immediately notifies the appropriate associates of any incidents in accordance with company policy.
  • May be a backup driver. Operates material-handling equipment safely and efficiently, according to established procedures as required.  
  • Follows all company safety, security policies and procedures.  
  • Reports all accidents and incidents regarding driver injury, equipment, and driver safety concerns.
  • Maintains accurate, up-to-date records of all reports including but not limited to transportation logs, vehicle maintenance logs, fuel purchase logs, incident reports, accident reports, or vehicle condition reports.  
  • Assists patients, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
  • Complies with company policies and procedures and maintains confidentiality of patient medical records in accordance with state and federal laws. Ensures compliance with HIPAA, OSHA and other federal, state or local regulations.  
  • Participates in meetings, training and in-service education as required.   Performs other duties as assigned.  
  • Serve as escalation point to the dispatcher team for operational issues and concerns to ensure viable driver routes are produced for the benefit of the members. 
  • Liaison for the transportation vendor and monitor their daily activity and service to ensure safe and timely transportation of our members.  
  • Escalate/and or consult with transportation manager or director as required.   

Minimum Requirements:

Requires a H.S. diploma or equivalent and a minimum 3 years of route driver or commercial vehicle experience. Requires a valid federal/state/local drivers license where associate is operating a vehicle for company purposes.

Preferred Skills, Knowledge, and Experience:

1 year customer service experience, elderly care strongly preferred.  Previous experience in healthcare environment strongly preferred.


Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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