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Vendor Operations Management Consultant. Sr


  • WV, Charleston
  • West Virginia, West Virginia



Location: Hybrid/Remote in Charleston or surrounding West Virginia Area

Hours: Standard Monday – Friday Working Hours

Travel: 1-2X per month for meetings or as needed

Position Overview:

Responsible for managing the day-to-day vendor performance per contractual service level agreements and ensures vendor conformity to enterprise standards, operational processes, and management guidelines to ensure business goals are achieved for an enterprise function.

How You Will Make an Impact:

  • Recommends and implements vendor parameters regarding vendor production and quality in support of business objectives

  • Provides subject matter expertise support in constructing performance-based, accountability-driven vendor/business partner agreements, statements of work and procedures as needed

  • Develops tracks, analyzes, and reports on operations metrics related to the outsourcing program success

  • Monitors vendor performance to ensure compliance with service level agreements and facilitates corrective action regarding performance issues to resolution with the vendor

  • May oversee a vendor work team that is focused on a specific function and is responsible for daily inventory management between the company's teams and the vendor operations teams

  • Facilitates the planning and implementation of the transition of new work items assigned to the vendor in support of strategic goals and budget

  • Participates in fact-based negotiations of vendor contracts to ensure most cost-effective terms

Required Qualifications:

  • Requires a BA/BS degree in business or a related field; 7 - 10 years of vendor/relationship management, inventory management, contract management, process improvement, project /program management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

  • West Virginia residency strongly preferred

  • Vendor Management Experience is a must

  • Project Management Experience is a must

  • Strong Microsoft Office Suite Experience strongly preferred

  • Healthcare experience is strongly preferred

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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