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Behavioral Health Case Manager III

  • Job Family: Behavioral Health
  • Type: Part time
  • Date Posted:
  • Req #: JR37780


  • Indiana, Indiana
  • North Carolina, North Carolina
  • Texas, Texas
  • South Carolina, South Carolina
  • Virginia, Virginia
  • Pennsylvania, Pennsylvania
  • Minnesota, Minnesota
  • Rhode Island, Rhode Island
  • Florida, Florida
  • Georgia, Georgia



Title: Behavioral Health Case Manager III

Location: Fully remote

Working Hours:  Part Time 20 hours a week
- weekends times are negotiable 
- must work Saturday and Sunday – every week

How you will make an impact:

  • Responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs.

  • Subject matter expert in targeted clinical areas of expertise such as Mental Health and Substance Use Disorders, and/or Crisis Intervention.  

  • Primary duties may include  but are not limited to: Serves as a resource to other BH Case Mgrs.

  • Assists with more complex cases  and will participate in inter- and intradepartmental teams  projects and initiatives.

  • Will serve as key support to the BH Case Manager Ld in implementing identified operational processes/ key projects.

  • Will develop expertise in specified areas of business needs to assist management with unit operations.

  • Responds to more complex cases and account specific requests.

  • Uses appropriate screening criteria  knowledge and clinical judgment to assess member needs.

  • Conducts assessments with individuals in Crisis to determine safety and the appropriate intervention to be used.  

  • Provides in the moment support and crisis intervention strategies to minimize risk and seek to provide the least restrictive option for a solution.

  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

  • Serves as a resource to other BH Case Mgrs.

  • Participates in cross-functional teams  projects and initiatives.

Minimum Requirements:

  • Requires MA/MS in social work  counseling or a related behavioral health field or a degree in nursing, and minimum of 4 years of clinical experience in social work  counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience  which would provide an equivalent background.

  • Current active unrestricted license such as RN  LCSW  LMHC  LICSW  LPC (as allowed by applicable state laws)  LMFT  LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

  • Extensive experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders required.

  • Managed care experience required.

Preferred Skills, Capabilities and Experiences:

  • Crisis Intervention

  • Mental Health & Substance Use experience

  • Call Center experience

  • Telephonic Assessments

  • Telephonic Lethality Assessments

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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