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Wellness & Recovery Specialist





Wellness & Recovery Specialist

Location: New Orleans and Surrounding Areas (Must be within 50 Miles)

Monday-Friday 8am-5pm CST

*This position is both telephonic and field-based with up to 50% local travel.

The Wellness & Recovery Specialist is Responsible for care coordination and/or care management activities focused on the Wellness and Recovery of Amerigroup members.

Primary duties may include, but are not limited to:

  • State or National Peer Support Certification at time of application required.
  • Teach and role model the value of the member’s recovery experience.
  • Models effective coping techniques and self-help strategies.
  • Serve as a recovery agent by providing and advocating for recovery-based services to assist the members in daily living.
  • Identify opportunities for engagement of members in forming a supportive, peer recovery network.
  • Assist members in working with their case manager or treatment team in determining the steps he/she needs to take to achieve these goals and self-directed recovery.
  • Assist members in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups. 
  • Initiates and maintains contact with assigned members to determine members’ engagement and response to services.
  • Assist members understand Peer Recovery resources available within the local community.
  • Assist members in identifying recovery resources, support, remove barriers, and facilitate connections in the local community.
  • Collaborates with interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
  • Acts as a resource for staff on decision making and problem-solving as it relates to the peer role.
  • Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their wellness and recovery plans.
  • Assist clients in developing empowerment skills and combating stigma through self-advocacy.

Minimum Requirements:

  • State or National Peer Support Certification at time of application required.
  • Ability to be field-based and travel up to 50% required.
  • 2 years’ experience in peer support, health services, or behavioral health field is required or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

  • 2 Years working as a Peer Support Specialist after certification.
  • Knowledge of care coordination and case management.
  • Telephonic and field-based customer service.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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