The Direct Sales Agent is responsible for selling Individual, Senior Medicare products telephonically and providing high level customer service.
Primary duties may include but are not limited to:
- Ensures sales goals are met. Sells company products in a professional and consultative manner.
- Provides thorough and effective customer service.
- Provides timely and accurate responses to all customers.
- Provides customers with oral and written information as well as a detailed quote on the company plans and services.
- Maintains comprehensive working knowledge of all company products and services.
- Studies competitive products and related industry issues and maintains a personal awareness of competitive advantages and disadvantages.
- Optimizes closing opportunities utilizing all sales tools and skills available.
- Completes accurate documentation maintains records and updates database documentation of all activities during the sales cycle.
- Ensures accurate documentation of leads and sales received from all sources.
- Maintains record keeping system and ensures all business is tracked throughout the underwriting process.
Requires a high school diploma and a minimum of 2 years of sales experience; or any combination of education and experience which would provide an equivalent background. Must maintain Life and Disability Agent license. Must maintain appropriate license required by the Department of Insurance to sell Medical, Dental and Life products in all states served by the Company's Direct Sales.
Preferred Skills, Knowledge, and Experience:
Cable or Fiber Optic home internet that can be hardwired (through Ethernet cable) into your home internet router. Internet speed requirement of 20mb download and 5mb upload. A dedicated workspace that minimizes distractions and protects consumer’s private information. Translate knowledge of our product portfolio to Medicare beneficiaries through a consultative selling style that helps the client find the right solution to their healthcare needs. Understand what it takes to achieve monthly sales goals to hit Elevance's growth targets as well as retain current membership. Demonstrate professionalism, integrity and impeccable quality during interactions with our Medicare client. Previous Call center experience preferred (2 years) Experience with selling Medicare Products strongly desired. Excellent verbal communication skills and telephone etiquette. Bilingual preferred but not required. Able to multitask and manage time efficiently and quickly adapt to changes in a fast paced environment. Intermediate level of computer proficiency and ability to navigate multiple tools during a sales presentation seamlessly. Energetic, outgoing, and positive attitude! Can work independently but you are a team player. Scheduled hours are 8AM to 8PM M-F, with OT requirements during our AEP (10/1-12/7) on weekdays and weekends. Schedule choices are awarded based on performance, not tenure.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact email@example.com for assistance.