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Credit & Collection Specialist





Credit & Collections Specialist (Onsite)- Must reside within 50 miles of Altamonte Springs  

Build the Possibilities. Make an extraordinary impact.  

BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.  

As a Credit and Collection Specialist, you will be responsible for collection activities related to past due health insurance premiums and/or past due health insurance claims.  

How you will make an impact:  

Primary duties may include, but are not limited to: 

  • Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims. 

  • Researches validity of past due and/or disputed debt. 

  • Generates demand letters. 

  • Prepares reports reflecting status of credit and collection activities for management review. Requires a H.S. diploma and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background. 

Basic Qualification:  

  • Requires a H.S. diploma and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background. 

Preferred Qualification:  

  • Microsoft Excel 

  • Customer service Experience 

  • Able to multi-task and toggle between different programs 

Available work schedule:  

  • Schedule One: Monday-Friday 8am -5 pm  

  • Schedule Two: Monday-Friday 11am-8pm  

  • Schedule Three: Tuesday-Saturday 8am-5pm  

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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