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Account Mgmt Exec Sr-BH/EAP (US)

  • Job Family: MED > Clinical Account
  • Type: Full time
  • Date Posted:
  • Req #: JR58723


  • New York, New York
  • New Hampshire, New Hampshire
  • Connecticut, Connecticut



Account Mgmt Exec Sr.

Location:   WFH – Remote, NY, CT, NH

Work schedule:  M-F Normal business hours

How you will make an impact

Responsible for leading Behavioral Health (BH) and Emotional Well-Being Strategy Development for the company’s largest and most complex clients (typically 25,000 and larger) including being responsible for developing and implementing strategic and tactical road maps for BH and EAP as part of comprehensive whole person strategy. Leads the development and implementation of innovative solution offerings with related marketing, sales, growth, and retention strategies to drive market adoption of these services across all clients, market segments and/or geographic areas.

Primary duties may include, but are not limited to:

  • Provides strategic consultative guidance and serves as EAP/BH lead point of contact in serving the company’s largest and most complex clients.

  • Directs comprehensive analysis of behavioral health and emotional well-being data, client business priorities, and workforce health issues to develop client-specific behavioral health and emotional well-being strategies and financial impact.

  • Collaborates with Client Management team to deliver exceptional service. Leads high value National initiatives that drive and support BH-EAP business retention and growth, increase market visibility; and improve operational efficiency and effectiveness.

  • Collaborates with key business and external partners to drive improved service delivery and performance on behalf of our entire client base. Has direct responsibility for retention and growth of BH and EAP business and contributing to the development of overarching sales strategies for new business opportunities and for new solution offerings while also directly participating in specific new client pursuits.

  • Serves as a primary Behavioral Health, Emotional Well-Being, and EAP subject matter expert to support the growth of the company’s broader medical and specialty businesses.

  • Responsible for directing and supporting the annual meeting and renewal process for accounts managed by EAP Account Managers, including underwriting negotiation, preparation of renewal analysis, and client presentations.

  • Provides mentorship to EAP Account Managers aligned with the BH-EAP Sales and Account Management team’s vision and mission.

Minimum Requirements:

  • Requires MA/MS in Social Work, Psychology or strongly related health field and minimum of 10 years of experience in account management and/or sales and minimum of 3 years of leadership experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Capabilities, Skills and Experiences:

  • Business degree preferred. Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) preferred.

  • Health related certifications preferred.

  • Prior experience working with behavioral health vendors including carriers, specialty vendors and data analytic vendors preferred.

  • Prior experience leading cross-disciplinary teams is also preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $127,360 to $229,248.

Locations:  California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.  The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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