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Systems Analyst Sr





Systems Analyst Sr

Location : Northern VA, Baltimore, MD or Washington, DC. This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

Systems Analyst Sr will be responsible for defining and managing the scope of business systems projects.

Primary duties :

  • Participate in and lead process of deriving functional and non-functional requirements of a system and acts as a liaison between the business and IT.

  • Engage with the business and product owners to gather and analyze requirements to define solutions that deliver outstanding value to our customers

  • Assists in the translation of the business requirements into implementation details and ensures design meets performance, usability, reliability and scalability requirements in addition to the functional requirements.

  • Collaborate and assist quality team for creation and execution of feature test cases and ensures feature testing effectively validates that the system meets the functional and non-functional requirements.  

  • Work closely with the development team and QA analysts to ensure solutions being delivered meet the needs of the business and our customers

  • Develop user stories, acceptance criteria and screen mockups that effectively communicate requirements to the rest of the development team

  • Participate in sprint ceremonies such as backlog grooming, sprint planning, daily standups, and retrospectives. Play an active role in the continuous improvement of our software delivery processes

  • Provides support during the integration and acceptance testing phases and production implementation.

  • Resolve incidents and problems of low complexity

  • Answer user questions and inquiries

  • Develop and maintain operational procedures and documentation

  • Provide functional and technical guidance to other team members

  • Identify process improvements or enhancement opportunities

  • Assist in the design of appropriate system/process modifications

  • Plan and conduct system/process testing to ensure modifications meet client specifications

  • Contribute to the accomplishment of team goals and objectives


  • Conceptual knowledge of:

    • information technology application development and support

    • software development life cycle (SDLC) methodologies

    • programming logic / work-flow concepts and;

    • test planning, coordination and execution

  • Strong written and verbal communication skills

  • Holistic and proactive approach towards change, process improvement, and execution of job responsibilities

  • Solid technical aptitude, analytical and problem-solving abilities

  • Strong customer service skills with an eagerness to learn customer business processes and needs

  • Ability to execute day-to-day responsibilities with strong attention to detail, quality, and thorough follow-through with stakeholders

  • Ability to work both independently and in conjunction with clients, management, and peers

* This position is part of our NGS (National Government Services) division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.”

Preferred Qualifications:

  • Experience with JIRA, Confluence

  • Experience working on project using Scaled Agile Framework

  • Experience with Cloud platforms (AWS, Azure)

*If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions.  Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions.  Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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