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Behavioral Health Case Manager II

  • Job Family: Behavioral Health
  • Type: Full time
  • Date Posted:
  • Req #: JR65195


  • Louisiana, Lafayette



Location: Remote, work from home And 50% field based with local travel in the service areas of Lafayette, Louisiana. Candidate Must be within 50 miles of the service areas.

Must be licensed in Louisiana.

Please note: The Behavioral Health Case Manager II (CM) job progression is primarily member facing and involves complete clinical assessment. Whereas the BH Care Manager (UM) job progression is primarily a provider facing role although it does involve some member facing activities such as collecting information and using clinical knowledge and expertise to ensure our members are directed to the appropriate level of care.

The Behavioral Health Case Manager II is responsible for performing case management telephonically and/or by field/home visits within Lafayette, Louisiana service areas performing duties within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in a targeted clinical areas of behavioral health, physical health and substance abuse disorders.  This position will be working with the Medicaid population.

How will you make an impact: 

·       Respond to more complex cases and account specific requests. 

·       Use appropriate screening criteria knowledge and clinical judgment to assess member needs. 

·       Conduct assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. 

·       Monitor and evaluate effectiveness of care plan and modifies plan as needed. 

·       Support member access to appropriate quality and cost effective care. 

·       Coordinate with internal and external resources to meet identified needs of the members and collaborates with providers. 

·       Serve as a resource to other BH Case Mgrs. 

·       Participate in cross-functional teams projects and initiatives. 


Preferred Requirements:

·       Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. 

·       Experience in health coaching and motivational interviewing techniques



Minimum Requirements:

·       Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment ; or any combination of education and experience which would provide an equivalent background. 

·       Current active unrestricted license such as either RN, LCSW, LMHC, LICSW, LPC (as allowed by applicable state laws) LMFT, LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of Louisiana is required

·       Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. 

·       Managed care experience required.

·       For Government business only  LAPC  LAMFT  (as allowed by applicable state laws) is also acceptable in addition to other licensure referenced above; and any other state or federal requirements that may apply.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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