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RVP Sales & Account Management - BH

  • Job Family: Sales Support
  • Type: Full time
  • Date Posted:
  • Req #: JR65344

Location:

  • IN, INDIANAPOLIS
  • National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
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Description

Reporting to the CEO of Beacon Health Option, the Region Vice President (RVP) of Military OneSource is responsible for driving success and customer/account health across Military OneSource, while simultaneously leading the execution of the overall new business growth plan.

This leader will play a critical role in supporting corporate objectives and key targets related to customer retention, contract expansion the scaling of our business for growth. The RVP will set the vision and strategy for specific accounts, and articulate that vision and strategy throughout the organization. The leader is also accountable for the overall financial, sales, and operational performance of the business.

Key Responsibilities

  • Lead the short and long-term strategic business growth plans for the Military OneSource contract. 

  • Lead an experienced team of Behavioral Health Consultants (licensed professional social workers) in a call center environment.

  • Approximately 290 call center associates are geographically dispersed with a hub in Virginia, where the client is located.

  • Develop and implement extensive workforce planning initiatives for call center associates. 

  • Commitment to operational excellence and driving meaningful results.

  • Leverage business analytics and client performance data to develop and implement accountable, client action plans to meet and exceed service levels, medical loss ratio, and other key program performance expectations.

  • Engage strategic accounts at senior executive levels to develop, long-term, trusted-partner relationships. Enhance the customer experience by leveraging data, and expertise within Carelon Behavioral Health and across the industry in a consultative manner to help our customers maximize the value from their contract with Carelon Behavioral Health.

  • Build and cultivate strong client relationships & establish executive credibility with key stakeholders 

  • including clients, government agencies, and vendor partners.

  • Conduct regular analysis to understand strategic and tactical account needs across different functions 

  • such as clinical, operations, customer service, finance, human resources, and government relations.

  • Collaborate seamlessly with key stakeholders.

  • Be a thought leader to clients and prospects through up-to-date knowledge of state and federal programs & regulations and understanding key trends in the markets.

Qualifications

  • Bachelor’s degree required

  • 8-10 years of experience working in a client-facing role in a healthcare environment or business that is directly working with health plans providing clinical or administrative services

  • Significant, proven experience and references in building alliances

  • Military contracting experience 

  • Financial acumen with P&L ownership 

  • Must have experience leading high-performing call centers

Preferred Skills, Capabilities, and Experiences:

  • Advanced Degree preferred

  • Strong demonstrated leadership and communication skills with the ability to develop compelling written communications, term sheets 

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $172,720.00 to $310,896.00

Locations:  California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.  The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.


Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.

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