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Sr. Quality Assurance Manager (IAM)


  • AZ, Phoenix



The Sr. Quality Assurance Manager will be a key leader of the cyber security team. The Sr. Quality Assurance Manager will work closely and partner with multiple separate groups to implement new features and capabilities within the identity space. Responsible for a team that will automate Quality Assurance testing quickly, accurately, and securely. Mentoring associates, working collaboratively across different organizations, creating, and maintaining roadmaps, and implementing software development best practices across the team are the major highlights, but not limited to, the Sr. Quality Assurance Manager role. 

Primary duties may include, but are not limited to:  

  • Maintain a team of onshore and offshore Automated and Manual testers.

  • Manage and direct the QA and testing activities across a diverse environment of B2B, B2C and B2E Identity applications.

  • Establish and maintain collaborative relationships with key business partners.  

  • Hire, train, coach, counsel, and evaluate performance of direct reports. 

  • Own the team’s testing software, help define solutions to problems while mitigating long-term risks.

  • Create new standards and best practices to increase effectiveness of testing and ensure quality across a diverse environment. 

  • Ensure appropriate documentation and testing on all software delivered.

  • Develop maintainable test automation frameworks, tools, and automated test suites.

  • Define, track and report quality metrics across the organization. 

Minimum Requirements:  

  • BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 5 years of experience leading project teams, application software development, maintenance or implementation and support, including 3 years of management experience; or any combination of education and experience, which would provide an equivalent background. 

Preferred Qualifications:  

  • 3+ years as a QA Manager strongly preferred.

  • Proficient with a variety of Software development/scripting languages.

  • Familiar with different testing frameworks such as Junit and Selenium. 

  • Superior organization skills with the ability to simultaneously handle multiple projects and priorities in a fast-paced and large environment. 

  • Demonstrated understanding and experience with Identity and Access Management. 

  • Experience with cloud-based tools and CI/CD implementation a plus.

  • Proven track record of leading automated QA teams in an agile methodology and launching production-ready applications.  

  • Experience in delivering outcomes through agile software delivery. 

  • Excellent communications skills and be able to build strong relationships with senior leaders and peers.  

  • Knowledge of Identity & Access Management (IAM) concepts and tools such as Active Directory and SailPoint is a plus. 

  • Familiarity with IT control processes around risk and compliance.

  • Experience with Privileged Access solutions is a plus. 

  • Experience effectively leading or collaborating with cross-functional resources to manage and resolve interdependencies. 

  • Ability to be able to carry out verbal and/or written instructions. 

  • Excellent interpersonal skills and be able to work effectively in a team environment.

  • Strong organizational skills with a proven ability to multi-task and manage multiple projects.  

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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