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IT Strategy & Innovation Director


  • AZ, Phoenix



IT Strategy & Innovation Director

The IT Strategy & Innovation Director is responsible for providing business unit partners and CIOs with guidance on IT enablement strategies, aligning business.

How you will make an impact:

  • Align strategies with the overarching IT strategies and advancing technology solutions to support business growth and opportunities.

  • Own and communicate product vision for the Core HCM functions and define, recommend, prioritize, and implement solutions aligning to strategic goals.

  • Work closely with stakeholders and internal technology partners and include industry best practices to architect technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options and integrations.

  • Establish project management discipline and governance processes to support initiatives end to end from project planning through testing to delivery to ensure a successful end-user experience for all new deployments and on-going maintenance of Workday/ServiceNow and integrations.

  • Work with technical resources to maintain platform health and look for continuous improvement options, as well as assist with troubleshooting/resolution of escalated product issues.

  • Act as the conduit between Technology and business partners to keep the project moving.

  • Perform partner evaluation (M&A, build-buy activities).

  • Support the commercialized model where Carelon is developing software/portfolios of digital and technical solutions/products.

  • Create and maintain product and release requirements backlog.

  • Work with the global process owners to negotiate and prioritize enhancements rolled out to the organization as well as continue to monitor the security, efficiency, and effectiveness of the solutions.

  • Proactively identify, resolve, or bring up issues, concerns, and impediments to get the project developed with efficiency and maximum effectiveness.

  • Serve as the ambassador for Carelon IT and business units to the innovation and digital teams.

  • Assist with transformation stage gates.

  • Support IT and business partners with budget management, financials, and funding guidance.

  • Represent IT in client facing discussions to drive growth and retention.

  • Support partner evaluations (M&A, build-buy) by connecting IT and business strategies and influencing adoption of Carelon technology differentiators into overall business strategy to develop, implement and support strategic planning and roadmaps.

  • Advance innovative solutions that support business growth.

  • IT partner for business ideation pipeline representing IT in solution ideation sessions.

  • Influence the delivery of new technology solutions to market faster.

Minimum Requirements:

  • Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 15 years of experience in technology, product management, strategic planning, and/or consulting, or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Workday and ServiceNow knowledge and experience strongly preferred.

  • Experience in a healthcare or health plan environment strongly preferred.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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