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Manager I, Virtual Back Office


  • Indiana, Indiana



Aspire Health is the nation’s largest provider of home-based palliative care.  We partner with health plans and physicians who share our vision of providing comprehensive, collaborative medical care to offer relief from the symptoms, pain, and stress of serious illness in the comfort of a patient’s home.

Location: Remote work from home, may occasionally have to report to a corporate office as needed.

The Manager I, Aspire Virtual Back Office is responsible for providing supervision and leadership to the administrative and non-physician clinical staff. Performs the responsibilities of a medical assistant on a limited basis (20% or less of their time). 

How will you make an impact: 

  • Implements and monitors operational/office policy and procedures. 

  • Ensures office processes are efficient and support the care center and field practice and enhance patient satisfaction and retention. 

  • Analyzes daily office operations and utilization of resources. 

  • Maintains appropriate staffing levels and morale. 

  • Interacts with all levels of management to facilitate virtual office operations to meet company objectives.  

  • Conducts monthly staff meetings. 

  • Performs responsibilities of a medical assistant. 

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports. 

Minimum Requirements:

  • Requires a high school diploma and a minimum of 3 years experience in a physician office including working knowledge of managed care and Fee-For-Service reimbursement requirements ; or any combination of education and experience which would provide an equivalent background. 

  • Medical Assistant Certification as required by the business operations.

Preferred Skills, Capabilities and Experiences:

  • LPN or LVN preferred. 

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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