Description
Location: Connecticut or Northern Virginia area
Hours: Standard Working hours M- F with occasional weekend work
Travel: Local travel up to 50-75% of the time
Position Overview:
Responsible for ensuring contract compliance with state mandated cultural and linguistic, health education requirements, or other programs required by contracts.
How You Will Make an Impact:
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Support the coordination of member events of varying scale, including engaging with vendors/services, internal stakeholders, budget and outcomes tracking
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Support virtual engagement with members to educate on health, social, benefits and other topics of interest
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Participates in enrollee advisory committees
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Attends public events hosted by community organizations
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Member relationship building
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Network with non-profits, political offices, and other community leaders with influence
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Establish collaboration and feedback channels to inform plan design and initiatives that meet the needs of our members
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Schedule and/or attend applicable Community Events being a positive and professional representation of the market specific Elevance Health brand.
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Assists with the State/Region/Local Needs Assessment document and identifies/develops resources to meet health education needs
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Defines the marketing environment through development of key stakeholder criteria, identification of desirable community partners, availability of local programs and opportunities for marketing programs and services
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Provides/promotes provider training to assure compliance with government mandated health education programs and the health education referral system
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Establishes positive relationships with community based organizations and other key partners to gain understanding of the cultural and linguistic needs of members
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Recommends health education programs based on analysis of State/Regional/Local health statistics, disease prevalence, census data, and health care service usage
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Maps community based assets and collaborates with key stakeholders to leverage available resources for development of new and accessibility to existing health education/promotion programs
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Develops and implements strategies that promote local health education resources and address identified member health education needs
Required Qualifications:
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Requires a BS/BA degree and a minimum of 2 years experience; or any combination of education and experience which would provide an equivalent background
Preferred Qualifications:
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CAHPS Experience is preferred
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Community Outreach Experience preferred
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Customer Service experience preferred
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Medicare Experience Preferred
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.