Description
Engineer Lead ( Salesforce CRM Integrations)
Location: This position will work a hybrid model (remote and in office one day per week). Ideal candidates will live within 50 miles of one of our Pulse Point locations in Indianapolis, IN, Chicago, IL, Richmond, VA, Roanoke, VA, Norfolk, VA, Mason, OH, Portland, ME, St. Louis, MO, Wallingford, CT or Louisville, KY.
The Engineer Lead ( Salesforce CRM Integrations) is responsible for full delivery of end-to-end system development and maintenance on various technology platforms.
How you will make an impact:
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Participates in design and implementation of Healthcare Frameworks including sales and the member experience.
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Leads efforts with sales and marketing team to increase the presence of web products.
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Maintains active relationships with customers to determine business requirements and leads requirements gathering meetings.
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Ensures unit test is completed and meets the test plan requirements, system testing is completed, and system is implemented according to plan.
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Assesses current status and supports data information planning.
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Develops technical solutions within the Salesforce CRM Application to assist with sales and marketing efforts.
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Participates in all aspects of the software development lifecycle including business requirements assessments and the delivery and execution of technical solutions.
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Collaborates with product architects for application design and perform design and code reviews.
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Mentors others and may lead multiple small to medium sized projects.
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Facilitates group sessions to elicit complex information on requirements clarification, design sessions, code reviews and troubleshooting issues.
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Supports vendor evaluations.
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Creates and maintains well-written documentation, such as deployment procedures, architectural diagrams, incident communication, and troubleshooting guides.
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Schedules change deployments, upgrades, infrastructure enhancements, maintenance, and other activities.
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Investigates and summarizes major incidents and works to improve incident detection and faster resolutions.
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Leads requirements gathering meetings and reviews designs with the business.
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Leads vendor evaluation and analysis.
Minimum Requirements:
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BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 7 years related experience; multi-platform, multi-dimensional experience, and expert level experience with business and technical applications; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
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Strong critical thinking, problem solving, and effective decision-making strongly preferred.
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Experience mentoring others strongly preferred.
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Experience leading multiple small projects and providing troubleshooting support strongly preferred.
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Experience communicating to a variety of audiences with varying technical knowledge strongly preferred.
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Ability to articulate objectives, problem statements and success criteria strongly preferred.
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Working knowledge of distributed microservices architecture with focus on Coding Languages such as Java, Spring Boot and Hibernate strongly preferred.
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Working knowledge of distributed microservices architecture with focus on Middleware such as Web Sphere Liberty and Undertow strongly preferred
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Working knowledge of distributed microservices architecture with focus on Databases such as Oracle and Snowflake strongly preferred.
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Conceptual understanding of web stack/ETL components such as Client Frameworks with Angular and React, Middleware with Apigee, REST API’s, and Informatica, Cloud services with AD, key vaults and GAE, CI/CD solutions with Bamboo, Udeploy, Jira, OpenShift and Kubernetes strongly preferred.
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Working experience in cloud technologies and platforms such as Salesforce CRM, AWS strongly preferred.
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Experience with customer journeys in healthcare, understanding emerging technology stacks, communication channels, digital trends on personalization and advanced analytics strongly preferred.
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Proven ability to deliver best in class Sales and Marketing solutions strongly preferred.
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Ability to influence leadership on the need of a particular technological or business solution strongly preferred.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.