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Product Analyst- Carelon Post-Acute Solutions

  • Job Family: Business Support
  • Type: Full time
  • Date Posted:
  • Req #: JR91860





Product Analyst - Carelon Post-Acute Solutions

Location: This position will work in a hybrid model, 1-2 days per week in the office. The ideal candidate will live within 50 miles of Nashville, TN. Also, some travel about once a quarter.

A proud member of the Elevance Health family of companies, Carelon Post Acute Solutions, formerly myNEXUS, is the leader in health resource optimization, focused on transforming how healthcare is delivered and promoting the advancement of care for the people we serve.

The Product Analyst is responsible for eliciting and translating moderately complex and varied business needs into application software requirements. Possesses full technical knowledge of most phases of systems and business analysis and can consider the business implications of the application of technology to current and future business environments.

How you will make a difference:

  • May lead teams of analysts assigned to complex projects. Determines specific business application software requirements to address complex and varied business needs.
  • Analyzes and designs solutions to address complex and varied business needs.
  • Consults with business partners concerning the application and implementation of technology.
  • Leads/facilitates project meetings for the purpose of requirements elicitation, business process mapping, system design, and planning.
  • Provide release information and system demos to business partners.
  • Works on highly complex business cases develops Epics, Features, and User stories, and manages backlog of work in Azure DevOps.
  • Research reported issues and will use subject matter expertise to investigate, communicate, and escalate as needed.

Minimum Requirements:

  • Requires a BA/BS and minimum of 8 years business analysis experience, which should include analysis and project management; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Knowledge of systems capabilities and business operations is strongly preferred.  
  • Knowledge of requirements elicitation strategies and practices
  • Knowledge of SDLC and Agile Methodologies (SAFe, Scrum, Team Topologies, etc.)
  • Experience writing user stories and acceptance criteria for the development team.
  • Ability to effectively manage and communicate defects and enhancements/changes to IT and business partners.
  • Experience with creating workflows, traceability matrices, gap analysis documentation, SWOT analysis, Persona mappings, Internal Guides, and FAQ's documentation.
  • Experience with Azure DevOps, Visio, Excel, PowerBI, and other applications
  • General knowledge of benefits management in the healthcare industry.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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