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Director, Consumer Growth - CareMore

  • Job Family: Sales Support
  • Type: Full time
  • Date Posted:
  • Req #: JR9956


  • CA, Cerritos
  • AZ, Tucson
  • CA, Los Angeles
  • CA, Modesto
  • CA, Long Beach
  • AZ, Green Valley
  • CA, San Francisco
  • CA, San Jose
  • CA, Oakland
  • AZ, Phoenix
  • CA, Santa Ana



JR9956 Director, Consumer Growth CareMore

CareMore Health is looking for a Director of Consumer Growth to join its team. This People Leader will be responsible for directing consumer sales, broker relationships, and support activities for CareMore Health nationwide.

[Position can work from anywhere in the US, but will support all US markets/time zones]

How will you make an impact:

  • Develops go-to-market strategies to enroll Medicare beneficiaries with CareMore Health as the primary care provider of choice
  • Partners with health plan sales organizations to drive incremental (new) enrollments that are attributed to CareMore Health as a key provider group for those health plans
  • Provides leadership and support to national, regional, and local broker relationships to help achieve patient growth targets across all markets, focused primarily on Medicare beneficiaries 
  • Implements strategic plan and roadmap to ensure profitable membership growth 
  • Develops sales support business plan through key internal teams as well as leveraging broker relationships
  • Directly manage outreach and growth associates in markets nationwide 
  • Develops communications and facilitates the delivery to educate and advise brokers of the CareMore business model and its offerings.
  • Assesses broker relationships to ensure they are fostered and maintained and follow all compliance regulations both internally and externally.
  • Partners with CareMore Health clinical, operations, and leadership.
  • Hires, trains, coaches, counsels, and evaluates the performance of direct reports.
  • Execute and iterate strategy for targeted broker communication campaigns to build engagement and excitement across email, text, and digital channels.
  • Build a roadmap articulating a vision for future broker engagement initiatives and communicate to senior leadership and other executive stakeholders.
  • Develop and execute thoughtful, analytically backed strategies and optimization initiatives to deliver growth goals.
  • Manage and own multiple projects and a variety of work streams simultaneously while facilitating input from a variety of key cross-functional partners.
  • Align needs and deliverables across all levels of the organization and manage the timely delivery of projects and assets related to goals and budget.
  • Plan, execute, and test pilots for new services, experiences, or digital tools such as a new email campaign type, a piece of broker mail or swag, a live training or event, a digital experience in our agent portal, or something else.
  • Own, manage and build upon current broker engagement programs.

Minimum requirements:

  • Requires a BA/BS and a minimum of 7 years of experience with a minimum of 5 years of professional/leadership experience with broker service relationships; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Understanding of how to foster and grow relationships within our healthcare broker and sales community
  • Existing Medicare broker channel relationships
  • Experience with Special Needs Plan (SNP) products
  • Experience with reputation management and rebranding in client development
  • Experience leading a team remotely across the US
  • Understanding of medical health insurance and care delivery model
  • Adaptable to change and have experience leading change in a highly matrixed organization 
  • Understanding of how to foster and grow relationships within our healthcare broker community
  • Existing Medicare broker channel relationships
  • Experience with reputation management and rebranding in client development
  • Knowledge of the CareMore provider model,
  • Understanding of the CareMore value proposition
  • Experience leading a team remotely across the US

Referral Bonus: $250

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.

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