Business Change Manager

Location: Ideal candidates will live in or be willing to relocate to the Norfolk, VA area and report to our Pulse Point location at 5800 Northampton Boulevard, Norfolk, VA 23502

Work Hours:   Monday to Friday, 8:00 am to 5:00 pm

The Business Change Manager manages the day-to-day Provider Data Quality operations.

How you will make an impact:

• Act as an internal resource for lower-level associates to lean on for guidance and training.

• Lead monthly detailed Provider Data Quality meetings and status updates with Health Plan leadership, Regulatory department, IMO, IT leads, and other interested stakeholders.

• Complete adjustments to GBD Facets provider data to allow claims payments in accordance with the provider’s enrollment eligibility status within the State Medicaid enrollment system.

• Serve as operational Product Owner to manage the operational support and readiness for day-to-day delivery and upcoming changes to the Provider BCBSA Data Feed.

• Monitor and drive the resolution plan or resolve SNOW Tickets reporting provider data quality issues.

• Assess BCBSA data metrics to identify opportunities for operational and data improvements.

• Coordinate with all BA levels to incorporate best practices across Elevance Commercial markets.

Minimum Requirements:

Bachelor’s degree in Computer Science, Electronics Engineering, or a related field.

Additional Requirements:

• Five (5) years of experience in related occupation(s).

• Five (5) years of experience must include:

• Five (5) years of experience in developing business process management (BPM) solutions.

• Four (4) years of experience in working with SQL and Oracle and developing key performance indicators to manipulate large sets of data.

• Three (3) years of experience in FACETS product provider data analytics and architecture to support data quality; Three (3) years of experience in Agile methodology.

• One (1) year of experience in commercial provider data architecture and analytics.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.