Business Change Manager

Alternate locations may be considered: This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

The Business Change Manager will be responsible for working with management to identify and implement varied projects, programs, and plans that support the achievement of business unit and enterprise goals. Will improve enterprise resiliency with a singular focus on too critical to fail suppliers.

How you will make an impact:

•    Identifies potential issues, project charge, and scope. Leads efforts to identify best practices. 
•    Rigorously apply tools, templates, and practices to identify critical suppliers.
•    Conducts cost/benefit analyses. 
•    Builds support for business change throughout the business unit.
•    Secure stakeholder/business owner/leadership acknowledgment of critical supplier classification.
•    Plan and conduct business continuity & disaster recovery program reviews for critical suppliers.
•    Secure stakeholder/business owner/leadership commitment and appropriate SME staff to support critical supplier evaluation.
•    Coordinate the load/update process for critical suppliers into the supplier management platform (Process Unity) 
•    Secure appropriate documentation (including but not limited to ESG (IT), InfoSec & technical details of Application system/Platform, etc.), from the critical supplier to support a comprehensive review of risk and assurance.
•    Coordinate the comprehensive review of the critical supplier’s cyber security posture, business continuity & disaster recovery plans, technical and operational controls, communication plans, escalation processes etc.
•    Support the ELV business unit’s review and updates to the critical supplier’s BC plan and recovery strategy for critical suppliers is correctly documented to ensure critical processes are recovered in a clear, logical manner.
•    Coordinate with Strategic Sourcing to initiate procurement/contracting activity for the critical supplier to address risk mitigation/management consistent with the enterprise or functional goals (e.g., updated RISC exhibit, changes to BC/DR contract clauses, etc.).
•    Ensure that a plan of action/remediation with milestones is developed for any vulnerabilities or deficiencies identified during the review (above). (e.g., SSO, MFA, technical and data connections between ELV and critical supplier, etc.)
•    Coordinate with the assigned Vendor Manager to ensure a comprehensive risk analysis is performed whenever a critical supplier undergoes a major change.
•    Support the assigned Vendor Manager in planning and executing DR testing. 
•    Serve as a key point of contact for cyber incident management/service disruption recovery strategy for critical suppliers.
•    Lead the incident response functions, in coordination with the assigned Critical Incident Manager.

Minimum Requirements:

Requires a BA/BS in a related field and a minimum of 5 years of process or project-related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

•    Experience in successfully developing and managing projects with fairly significant operating budgets and knowledge of process redesign is strongly preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.