CFSP Employment Specialist-Program Manager

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.

Location: North Carolina

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The CFSP Employment Specialist, as part of a team focused on meeting unmet health-related resource needs for families served by the child welfare system, is responsible for providing direct support to the Social Determinants of Health (SDOH) Manager around the development and ongoing support of one or more multi-year external client-facing employment programs. The CFSP Employment Specialist will support business strategies designed to enhance and expand the statewide array of occupational training, career development, and employment-related supports through an integrated portfolio of external client-facing projects or initiatives. The CFSP Employment Specialist may have responsibility for a piece of a larger enterprise/regional external client facing program.

How you will make an impact:

Primary duties may include but are not limited to:

• Manage and coordinate the development, approval, implementation and compliance of ongoing external client-facing employment programs; develop program budget.
• Ensure program meets its stated objectives.
• Provide subject matter expertise in response to day-to-day external client-facing business issues.
• Research occupational training, career development, and employment-related best practices and remain aware of industry trends.
• Manage external client-facing relationships and partner with corporate and regional business areas.
• Coordinate training related to external client-facing programs.
• Develop and track employment program success measures and perform periodic assessments of program success.

Minimum Requirements:

Requires a BA/BS and minimum of 5 years external client-facing experience in employment program/project management; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Experience working with populations experiencing barriers to obtaining and/or maintaining gainful employment.
• Experience working with such key industry partners as local/state/regional employment security commissions, vocational rehabilitation services, supported employment and other entities serving populations experiencing barriers to gainful employment.
• Prior experience in working with local NCWorks NextGen Programs
• Prior experience with the NCCARE360 technology platform, in the administration of non-medical supports to meet social determinants of health.
• Knowledgeable about employment programs and services offered across NC.
• Strong multi-system engagement, collaboration, program planning, and leadership skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.