Client Data Management Senior

Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services.

The Client Data Management Senior will be an integral part of the Data Team in being the front-line contact for all client data needs. This role will center around managing data requirements, leading data implementations, running client communications around data feeds and data quality feedback, and collaborating with data analysts and engineers daily to evaluate file data quality and verify client membership.

The ideal candidate is curious, detailed oriented, an excellent communicator and an independent project manager who is comfortable working through ambiguity and complex data issues. Experience working with claims, eligibility, authorization datasets are preferred. This role will work closely with technical data roles, sales executives, and client account managers and will be expected to translate technical concepts to non-technical audiences effectively.

How you will make an impact:

• Act as the primary client-facing point of contact for new data onboarding and ongoing ingestion issues.

• Collaborate with health plans to ensure all required data feeds are received, formatted correctly, and meet expected quality standards.

• Drive implementation timelines by tracking data dependencies, identifying blockers, and coordinating with internal developers and analysts.

• Perform initial data QA checks and partner with the technical team to troubleshoot and escalate issues as needed.

• Conduct root-cause analysis for recurring data quality issues and work with clients to resolve discrepancies.

• Translate client data questions into internal work items and support prioritization of issue resolution.

• Participates on change initiatives teams and works with Business and IT SMEs to document the needs of the department.

• Gathers data and information for analysis and review.

• Acts as a team member on change and improvement initiatives.

• Participates in changes across the organization and in improving new or existing processes, methodologies and practices through observation, research and data collection and analysis.

• Monitors adoption and use of process, tools and practices.

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years experience in any of the following: coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Strong SQL skills with the ability to write, interpret, and troubleshoot queries to support data validation and QA.

• Experience working with healthcare data, including eligibility, claims, authorizations, and other payer/provider data sets.

• Excellent client-facing communication skills; able to clearly explain technical issues to non-technical audiences.

• Experience with data onboarding or data implementation processes in a healthcare or data-focused environment.

• Strong analytical and problem-solving abilities; comfortable working through ambiguity and complex data issues.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $76,912 to $115,368.

Locations: Chicago, IL

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is

based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.