Community Relations Representative III

Location: This role involves working four days a week in Medicaid Region 2 (ex. Guilford county) and nearby regions. One day each week will be spent working virtually from home.

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Some Saturday work required.

The Community Relations Representative III is responsible for coordinating and supervising the implementation of strategies related to specific business programs, products, territory or expansion.

How you will make an impact:

• Develops and maintains a positive working relationship with the member population for the primary purpose of increasing enrollment and decreasing disenrollment.

• Ensures consistent compliance with state, federal, and company specific requirements.

• Develops a standard process for assessing the feasibility and development of sponsored event programs.

• Conducts marketing activities, events, exhibits, education, and presentations in an effort to gain members and maintain and/or establish relationships with providers, community, and faith based organizations.

• Identifies and enlists the cooperation of individuals, groups, social service agencies and other community organizations in educational and outreach activities.

• Identifies cultural issues regarding current and potential members; communicate those issues and concerns to management immediately.

Minimum Requirements:

Requires an AA/AS degree and a minimum of 4 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• BA/BS preferred.

• Experience/familiarity with North Carolina Medicaid product preferred.

• Experience/knowledge of the North Carolina foster care system preferred.

• Experience with PowerPoint, Excel, and Word strongly preferred.

Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.