Emergency & Crisis Program Director

Location: This role requires associates to be in-office three days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of remote work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

The Emergency & Crisis Program Director is responsible for providing a wide array of support and collaboration to enhance the company’s ability to effectively prepare for, manage and recover from various emergencies, incidents, and events.

How you will make an impact:

• Leads the development and maintenance of crisis and emergency management plans and templates across local, regional, and global levels.
• Provides support to functional teams and business units to assist and guide in the preparation of plans, training and exercises.
• Actively engages in and/or leads responses to real crisis incidents and events.
• Works collaboratively to respond to emergency or crisis events and communicates response efforts to corporate leadership and enterprise business partners.
• Facilitates and/or leads training, drills and exercises in collaboration with other Global Security & Safety staff and other key stakeholders.
• Improves preparedness for local, regional, and global critical events.
• Establishes and maintains critical law enforcement and other relevant government entity relationships.
• Collaborates with local partners to enhance response effectiveness.
• Must be available to work nights and weekends in support of crisis response efforts.

Minimum Requirements:

Requires a BA/BS degree or international equivalent in a criminal justice, homeland security, or related field and a minimum of 8 years of experience in major law enforcement, emergency management, or private sector security organization, with direct oversight over emergency and crisis management programs; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Advanced knowledge of Microsoft Office suite is strongly preferred.
• Strong analytical, oral, and written presentation skills, as well as a high level of emotional intelligence is strongly preferred.
• Ability to work independently with minimal supervision but within the confines of a small team is strongly preferred.
• Master's degree is preferred.
• Associate Emergency Manager (AEM) or Certified Emergency Manager (CEM) certifications are preferred.
• Prior experience working in a global, matrixed environment is preferred.
• Prior experience in a private sector setting, overseeing emergency and/or crisis management functions is preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.