Facilitated Enrollment Representative

Location: This is a field-based position including outdoor and indoor marketing. Candidates will work in provider offices, clinics, community-based organizations, outreach vehicles, etc. Seeking candidates that reside in Albany, Saratoga, and Schenectady.

Work Hours: Position is 40 hours per week. FLEXIBLE schedule required and may include evenings, weekends, and holidays as the business requires.

The Facilitated Enrollment Representative is responsible for providing education to potential members on the Affordable Care Act and the marketplace and facilitating new enrollments.

How you will make an impact:

• Provides assistance to the community in understanding the marketplace and the insurance programs it offers.

• Provides individuals and small businesses with assistance in completing enrollment applications.

• Educates potential members on the tools available to help narrow their plan options.

• Assists individuals in comparing and contrasting the benefits costs and the quality ratings of different plans.

• Assists assigned Community Based Organizations with presenting product information to constituents.

• Must complete required training and authorization for FEs within 30 days of hire.  

Minimum Requirements:

• Requires a High school diploma or equivalent and a minimum of 1 year of experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities & Experiences:

• Industry experience with Marketplace strongly preferred

• Bilingual candidates strongly preferred - Spanish, Chinese, Korean, Creole, French, Polish

• Sales experience preferred

• Prior experience in healthcare preferred.

• Excellent customer service, problem solving, and communication and interpersonal skills strongly preferred.

• Computer literate; understanding of Outlook, Word, Salesforce, Excel and PowerPoint strongly preferred.

• Travels to worksite and other locations as necessary; ability to carry a laptop bag

• Familiar with Medicaid, CHP, and Essential Plan Product lines

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $46,467.20 to $69,680.00.

Locations: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.