Long-Range Forecasting Consultant - Pharmacy (Business Consultant Senior)
 

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.   Ideal candidates will be able to report to our Pulse Point locations in St. Louis, MO, Indianapolis, IN, Plano, TX or Lake Mary, FL. Alternate locations may be considered if candidates reside within a commuting distance from an office. 

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. 

The Long-Range Forecasting Consultant - Pharmacy (Business Consultant Senior) is responsible for developing and maintaining a 6–36 month demand and workforce forecasts for our specialty and infusion pharmacy operations. This role partners closely with Pharmacy Operations, Workforce Management (WFM), Finance, Human Resources, Sales and Analytics to provide forward-looking insights that enable proactive staffing, budgeting, and capacity planning. Also responsible for translating most highly complex and varied business needs into application software requirements. These needs typically involve significant expenditure or cost savings and impact a wide range of functions.
 

How you will make an impact: 

• Develops and maintains long-range volume forecasts using historical data, seasonality, benefit cycles, and business drivers.

• Builds predictive and scenario-based models to assess demand variability and risk.

• Monitors forecast accuracy and continuously refines models using variance analysis.

• Translates volume forecasts into headcount, FTE, and skill-mix requirements.

• Partners with WFM to align long-range forecasts with short-term scheduling and intraday management.

• Supports hiring, backfill, cross-training, and redeployment strategies.

• Collaborates with Finance on labor budgeting, reforecasting, and cost optimization.

• Provides data-driven insights to inform strategic initiatives, growth planning, and operational changes.

• Quantifies workforce impacts of new programs, regulatory changes, or benefit design shifts.

• Manages ROI Analysis of pharmacy initiatives impacting workflow and productivity

• Presents forecasts, assumptions, and risks to operational and executive leadership.

• Serves as the single source of truth for forward-looking pharmacy demand planning.

• Creates clear, executive-level summaries and dashboards.

• Provides expertise to lower-level consultants on the analysis of business needs to determine optimal means of meeting those needs.

• Determines specific business application software requirements to address the most highly complex and varied business needs.

• Leads teams of analysts assigned to the most complex projects, typically those of highest importance and impact to the way in which we do business.

• Analyzes and designs solutions to address varied and highly complex business needs.

Minimum Requirements: 

Requires a BA/BS and minimum of 10 years business analysis experience, which should include analysis, project management, working knowledge of mainframe computer, hardware and operating systems; minimum of 3 years of experience as a Business Consultant with project management skills; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences: 

• 10+ years of experience in workforce forecasting, capacity planning, demand forecasting (Healthcare, PBM, pharmacy, call center, or high-volume operations) highly preferred.

• Advanced proficiency in Excel (complex models, Power Query, pivoting) and Forecasting and statistical techniques (trend analysis, seasonality, regression) highly preferred.

• Strong analytical capability highly preferred.

• Healthcare operations knowledge highly preferred.

• Ability to translate complex forecasts into clear, actionable recommendations for senior leaders highly preferred.

• Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar), BI tools (Power BI, Tableau) SQL, Python, or R preferred.

• Master’s degree (MBA, MS Analytics, MS Operations Research) preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.