Location: The selected candidate must be in the (Lansing, Michigan) area. The candidate must be willing to report to the Joint Forces Headquarters located in Lansing, Michigan as determined by operational needs.

Shift: Full time, 9:00am – 5:00pm, Some Evenings and Weekends Required

*5 years of military experience either as a member of the military, a spouse, or a provider directly serving the military required*

​ *Please note:  This is a government contract position that requires the successful new hire to have a bachelor’s degree.*

The Military OneSource state consultant’s primary role is to educate service members and their families on the resources and services available through Military OneSource. There are many ways that this is accomplished including providing event support, community capacity building activities, and direct support. Event support could include Yellow Ribbon events, family days, drill weekend events, and more. Community Capacity building serves to educate military and civilian service providers so they can refer eligible service members and their families to Military OneSource and to identify local resources that can be vetted for potential use by the Military OneSource call centers and other providers as additional assistance. Activities might include Joining Community Forces and other service provider meetings, briefing military leaders, and more. Direct support activities serve individual service or family members with a specific need by educating them about Military OneSource resources and services available and/or referring them to other resources.

The Military OneSource Michigan State Consultant is responsible for developing, implementing, and managing community outreach and retention strategies to achieve marketing and retention goals by focusing on member education, outreach and orientation.

How you will make an impact:

• Engages members to mitigate disenrollment, resolve complex member issues, and assist in accessing correct care.
• Creates opportunities with events and presentations to reach and educate the community on company programs.
• Establishes and maintains relationships with community leaders, organizations, and churches and acts as resource for organizations interested in company programs.
• Establishes and maintains relationships and executes growth and retention strategies with providers within assigned territories.
• Conducts community based new member intake and orientation.
• Measures & tracks results through score carding and identify root causes that will enable assigned retention targets to be met within assigned area.
• Delivers presentations, attends meetings, and distributes educational materials to member and non-members.
• Meets and presents to county and community officials.

Minimum Requirements:

• Requires a BA/BS degree in sociology, psychology, social work, public health, nursing or other related discipline and a minimum of 5 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred skills, capabilities, and experiences:

• Bilingual skills preferred.
• Knowledge of all branches and components of the military.
• Exceptional networking and negotiation skills, and strong public speaking/presentation skills, and previous consumer marketing and/or grassroots/community outreach experience.
• Intermediate level of proficiency with Word, Excel and PowerPoint.
• Strongly prefer experience in SharePoint.
• Willing to travel 50% within the state, as well as frequent weekend and evening hours as necessary.
• Must be able to work independently.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.