Pharmacy Account Director

Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement Alternate locations may be considered. 

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Pharmacy Account Director is responsible for developing and maintaining strategic relationships with external clients while serving as the primary pharmacy leader for an assigned book of business. This role is accountable for driving client retention, profitability, client satisfaction, and growth by partnering closely with health plan, medical, and operational teams to deliver consultative pharmacy solutions for large regional accounts. The ideal candidate brings strong PBM or health plan experience and excels at managing complex client relationships through a highly collaborative, cross-functional approach.

How you will make an impact:

• Execute strategic sales and tactical account plans by consulting with key client decision makers, operational stakeholders, and internal medical and pharmacy partners to support client retention, satisfaction, and growth.

• Provide ongoing consultative support to regional decision makers and partner with the PBM field sales team during renewal and RFP processes to deliver pharmacy solutions that meet client needs.

• Assist in the development of recommendations for outcomes-based savings, pharmacy trend management, and revenue opportunities that improve client value and profitability.

• Assist operations and clinical pharmacy partners in developing key therapeutic programs and pharmacy strategies based on clinical outcomes and earnings potential.

• Assist in meeting internal health plan penetration goals while managing an assigned pharmacy book of business and strengthening long-term client relationships.

Minimum Requirements:

Requires a BA/BS and a minimum of 5 years of related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experience:

• Prior Pharmacy Benefit Manager (PBM) or health plan account management experience supporting large commercial, public sector, or regional employer clients with responsibility for client retention, profitability, and growth preferred.

• Demonstrated experience managing a complex pharmacy book of business and serving as the primary strategic advisor for clients with 5,000+ covered lives preferred.

• Proven success leading pharmacy renewal strategy, negotiating complex client solutions, supporting RFP activities, and delivering consultative presentations to executive-level client stakeholders preferred.

• Experience collaborating across cross-functional teams including pricing, underwriting, operations, clinical pharmacy, and medical account management to develop and implement client-specific pharmacy strategies preferred.

• Strong business acumen with the ability to identify pharmacy cost-saving opportunities, improve client outcomes, and drive profitable growth through data-driven recommendations preferred.

• A Pharmacy License or experience in the specialty pharmacy, PBM, or managed care pharmacy industry is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $142,560 to $224,532.

Locations: Virginia; New York; Maine

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.