Systems Analyst

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

The Systems Analyst is responsible for defining and managing the scope of Business Systems projects.

How you will make an impact:

• Defines functional, usability, reliability, performance and support requirements of a system.
• Creates and performs feature testing and determines environmental needs.
• Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
• Partners with business, architecture and infrastructure and oversees all service levels to ensure business area satisfaction.  In depth knowledge of tools utilized.  
• Defines detail design components with high level architecture blueprints.  Coordinates integration activities to ensure successful implementation.  
• Ensures effective monitoring of systems.  
• Defines development strategy, standards and support tools. Proactively works with stakeholders to identify future system opportunities and enhancements.  
• Gathering and documenting business requirements from stakeholders to understand their needs and challenges. 
• Analyzing existing systems, processes, and data to identify inefficiencies, bottlenecks, and areas for improvement. 
• Developing and proposing new or improved systems, software, or processes to meet business needs. 
• Creating technical specifications for new or enhanced systems, including requirements, data structures, and interfaces. 
• Collaborating with development teams to ensure that systems are built according to specifications and meet quality standards. 
• Testing new or improved systems to ensure they function correctly and meeting user expectations and then implementing them in a production environment. 
• Providing training and ongoing support to end-users on new or improved systems. 
• Monitoring the performance of implemented systems and identifying areas for further improvement. 
• Documenting systems, processes, and procedures for ongoing maintenance and support. 
•  Product management via Scale Agile

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years experience in a variety of technologies, documenting requirements and/or building test cases; or any combination of education and experience, which would provide an equivalent background.  

Preferred Skills, Capabilities, and Experiences:

• Business Analyst or Business Systems Analyst certifications strongly preferred.
• Experience with mainframe computer, hardware and operating systems and the impacts of changes in the systems stream, testing/product quality processes, tools and methods strongly preferred.  
• Experience with Rational tools, Six Sigma or other process improvement training strongly preferred.
• Healthcare experience preferred.
• PBM experience preferred.
• Exposure to pharmacy management systems preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.