Technical Program Director

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.  Ideal candidates will be able to report to our Pulse Point location in Indianapolis, IN.  Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Technical Program Director provides executive-level leadership for multiple large, strategic, enterprise-wide programs composed of multiple interdependent projects, with a strong emphasis on clinical care management and clinician-aligned business and financial outcomes. This role manages programs of $20M+ in scope or equivalent complexity and typically reports to an executive leader.

The role serves as the primary IT partner to the clinical care management organization, acting as the single point of accountability for translating clinical and care management priorities into scalable, operationally sound, and financially optimized technology solutions delivered across Elevance IT. This leader is also accountable for portfolio-level and program-level financial management, including investment planning, budgeting, forecasting, value realization, and ensuring alignment between technology delivery and enterprise financial objectives.

How you will make an impact:

• Serves as the primary IT point of contact and strategic partner for the clinical care management business and clinician-led teams.

• Provides strategic planning and advisory support to executive leadership, aligning clinical priorities, staffing needs, financial targets, and long-term program projections.

• Leads the development and execution of enterprise program and project plans, including goals, clinical and technical strategy, financial planning (budgets, forecasts), resourcing, scheduling, risk management, and dependency coordination.

• Owns end-to-end financial accountability for programs and portfolio segments, including budget management, forecasting, variance analysis, and cost optimization to ensure delivery within approved funding.

• Develops and maintains multi-year investment plans and business cases, including ROI, NPV, and value realization tracking tied to clinical and operational outcomes.

• Partners with finance, actuarial, and business leaders to align technology investments with profitability, cost-of-care reduction, and revenue growth objectives.

• Leads portfolio prioritization and funding allocation, ensuring initiatives are sequenced and optimized to maximize enterprise value and strategic impact.

• Partners with clinical and business leadership to define, sequence, and continuously prioritize work across multiple Elevance technology teams, balancing clinical urgency, business value, financial return, and delivery capacity.

• Acts as the central coordinator between the clinical business and Elevance IT organizations, including application, platform, data, digital, security, infrastructure, and shared services teams. Translates care management, care navigation, and risk program objectives into integrated, enterprise-ready technology solutions.

• Oversees IT operational readiness and stability for clinical care management solutions, including release planning, production support, incident and escalation management, and service continuity.

• Ensures clinical workflows, regulatory considerations, and member safety are embedded into solution design, change management, and operational processes.

• Establishes and governs financial and operational KPIs, tracking performance against cost, value realization, and efficiency targets (e.g., cost per member, utilization improvements).

• Manages vendor and contract financial performance, including cost controls, financial negotiations, and outcome-based delivery models.

• Coaches and mentors project and program leaders; establishes delivery, governance, and financial management standards.

• Protects revenue and SVRO value, directly supporting Carelon’s growth strategy and market expansion.

Minimum Requirements:

• Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 15 years of enterprise project management experience in broad-based information systems managing increasing project size and complexity that are transformational in nature for the organization, full life-cycle application development and/or building enterprise applications;  or any combination of education and experience, which would provide an equivalent background. 

• Requires experience in effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources in a matrix environment, communicating, and influencing effectively at all levels of an organization required and/or data warehouse planning and development.

Preferred Skills, Capabilities and Experiences:

• Experience working directly with clinician-led care management or population health teams highly preferred.

• Understanding of care management, utilization management, risk-based programs, or clinical operations highly preferred.

• Strong coaching and mentoring background highly preferred.

• Experience with Portfolio Management and Rational tools highly preferred.

• PMP or equivalent certification highly preferred.

• Background in healthcare technology platforms or clinical systems highly preferred.

• Demonstrated experience working in matrixed environments, building strong cross-functional relationships, and influencing leaders at all levels highly preferred.

• Experience partnering with clinical, operational, technology, finance, and actuarial stakeholders in complex healthcare environments highly preferred.

• Proven financial leadership in large-scale programs ($20M+), including budgeting, forecasting, cost optimization, and ROI delivery highly preferred.

• Strong experience in portfolio financial management, including prioritization, funding allocation, and investment optimization highly preferred.

• Ability to translate clinical and technical initiatives into measurable financial results, including revenue growth and cost-of-care reduction highly preferred.

• Experience building and executing business cases, including value realization (NPV, ROI) and funding justification highly preferred.

• Data-driven mindset focused on financial and operational KPIs highly preferred.

• Vendor and contract financial management experience, including cost control and performance-based outcomes highly preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.